People-Oriented Security: Creating the Right Approach
People are the foundation of the security industry. The ability to relate and empathize is—without question—what makes a security officer effective.
This profession demands a high degree of attentiveness as security officers are highly visible figures who serve the people they protect. Whether its opening doors with a smile, providing helpful directions, or responding to a medical emergency, security officers must be people-oriented with an affinity to customer service.