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How can a physical security program ensure the participation of highly engaged security officers and supervisors? A robust learning and development and career “pathing” program for security officers results in a security team that is ready, willing and able to take on the most rigorous and demanding security challenges.
When security officers are well-trained and empowered, they can amplify their careers and find personal and professional fulfillment in their role of creating safer and more secure environments. Sharing the successes of security personnel who have risen through the ranks is important within a development culture. High quality security officers want to learn more about fellow officers in their region who are advancing their careers; and this also help attracts even more quality candidates to this noble profession. When security managers capture, record and share their regional success stories with their team, the resulting motivational ripple effect is amazing. As an industry that is often misunderstood in terms of career possibility, all security leaders need to take an active role in raising awareness for what truly happens every day – great people continue to learn and excel!
The physical security sector demands a learning culture where security professionals never stop discovering and have access to the resources they need to develop leadership skills. This requires excellent training tools and employees who are committed to personal and professional development. But it shouldn’t end there. We, as an industry, need to also remain committed to recognizing those security officers and bringing attention to their accomplishments. This is part of an ongoing commitment to excellence and focus on the bigger picture – in addition to excellent service delivery today we must also lay the ground work for continued success.
The recent National Security Officer Appreciation Week brought so many motivating stories to our attention. Let’s continue to show our recognition throughout the year and encourage even more security officer engagement.
Read what others have said about security officers across the country!
About the Author
Paul Stab is the Vice President Sales Effectiveness & Training for Allied Universal.
