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A transportation operator in Minnesota has partnered with Allied Universal to provide Transit Rider Investment Program (TRIP) agents to ride light rail, check fares, write tickets, provide information to passengers, and administer first aid, including for drug overdoses. In the TRIP program’s first few months, crime aboard buses and trains declined by nearly 8%, even as the service carried more passengers. Serious crimes identified by the FBI, including homicides, robberies and assaults, declined by 16% during the first quarter. At the same time, overall ridership increased by 13% compared to the previous year.
