In August, Security Professional Frederick was on patrol at a large public library when several people entered the building and headed toward the restrooms. Moments later, gunfire was heard coming from the restrooms.

Security Professional Frederick sprung into action, directing patrons to take cover under the until police arrived. After ensuring the safety of library patrons, he and the library supervisor entered the restroom, where they found a gunshot victim.

Security Professional Milagros recently responded to a report of a one-month-old baby choking in a shop at the mall she patrols. Upon arrival at the shop, Security Professional Milagros found the baby on the checkout counter, purple and not breathing. She wasted no time clearing the baby's obstructed airway and initiating emergency CPR until the baby began breathing on its own. When EMS and police arrived, they assessed the baby’s vitals and confirmed that, thanks to Security Professional Milagros’s quick response, the child would make a full recovery.

During an ExxonMobil refinery’s recent Contractor Safety Awards meeting, the Allied Universal security team was presented with a Gold Safety Award for their outstanding safety performance. The award recognized the team as one of the top contractor safety performers at the refinery – as evidenced by the fact that, as of September 2023, they have gone 15 years without a recordable injury.

As part of the Downtown Ambassador Program, Allied Universal “ambassadors” assist visitors navigating downtown Orlando and help connect those experiencing homelessness with much-needed services.

Recently, an ambassador’s report of a simple interaction with an unhoused veteran caught the eye of the area’s housing and homelessness manager because there are numerous resources available to veterans.