People-Oriented Security: Creating the Right Approach

People are the foundation of the security industry. The ability to relate and empathize is—without question—what makes a security officer effective.

This profession demands a high degree of attentiveness as security officers are highly visible figures who serve the people they protect. Whether its opening doors with a smile, providing helpful directions, or responding to a medical emergency, security officers must be people-oriented with an affinity to customer service. 

Securing Customer Service - Is Your Team Doing Enough?

While a security officer’s primary duty is to protect people, property, information and reputation, today’s security officers also provide a unique level of customer service to help create an environment that is safe and engaging. Ensuring that security officers are well-trained in customer service skills is critically important across all industries. 

Enhancing Peace of Mind on Campus through Contract Security

Safety and security on a college or university campus is critical. The right mix of resources can create a truly comprehensive security program that helps campus community members feel safer, deter crime, improve safety awareness and control costs. When campus security resources are reviewed, adding or expanding the use of security professionals is a vital consideration. Contracting for security is a viable and cost-effective alternative to in-house staffing.
 

Improve Security by Outsourcing

Can you get great security personnel with a contract security firm? The answer is absolutely “YES.” Many high level administrators incorrectly assume that only a proprietary team run by their security director are capable of administering a quality security program. But this is not the case. Security professionals love what they do whether it’s working for an in-house program or a contractor. So why not look at outsourcing? Working with a security contract firm has many advantages. Here are a few of the advantages of contracting: