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Securing Airport Construction Projects Airports go through some level of construction every year and whether an airport is engaging in normal maintenance or undergoing a massive renovation, ensuring the security of the airport and its employees, contractors and visitors is of paramount importance. Critical planning considerations include passenger, vendor and staff safety, compliance with TSA security directives, airport security plans, and customer service. The potential responsibilities of security …
Facility Managers Find Added Value Through Security Facility managers seeking practical economic decisions for their buildings are well served to reach out to all of their vendor partners, including their contract security provider, to find creative solutions. A collaborative and holistic approach is fundamental in developing a safe and positive culture. Every facility is unique and the right solutions – the ones that deliver the most value – are cultivated through open communication, an understanding of …
People-Oriented Security: Creating the Right Approach People are the foundation of the security industry. The ability to relate and empathize is—without question—what makes a security officer effective. This profession demands a high degree of attentiveness as security officers are highly visible figures who serve the people they protect. Whether its opening doors with a smile, providing helpful directions, or responding to a medical emergency, security officers must be people-oriented with an affinity to …
The Consolidation Solution – Security Experience Alignment Consolidating business under one service provider can drastically improve the value of any operation. The single point of contact, streamlined and consistent procedures, cost savings and best practices are among the benefits. But what happens when a business portfolio varies? With security, this is often seen as a challenge especially when there are different needs for different types of facilities. The solution is simple - identify a provider with …
Do You Have the Right People on Your Team? An increasing business trend is an expanded focus on personnel. This includes the recruitment, training and engagement of the individuals who are assigned to help create and maintain safer and more secure environments. The tightening labor market has propelled this pressing need to the forefront. With fewer candidates for security officer openings – and openings in most industries – the competition for top talent is escalating. And, the security officer service …
Emerging Threats and Emergency Preparedness While every industry, business and workplace is unique, there is one critical area where every business leader, without question, needs to focus this year. We are all united in the need for emergency preparedness. With new threats emerging every day and increasingly hostile environments, the need to plan and prepare becomes increasingly more significant. We can no longer afford to keep our heads down and operate parallel to the dangers – of all forms and sizes – …
Enhancing Peace of Mind on Campus through Contract Security Safety and security on a college or university campus is critical. The right blend of security solutions and depth of resources can create a truly comprehensive security program that helps students, faculty and the wider campus community feel safer. When reviewing your campus security program, identify a security partner with the essential subject matter expertise to be consultative during initial planning and through the review process. …
Securing Customer Service - Is Your Team Doing Enough? While a security officer’s primary duty is to protect people, property, information and reputation, today’s security officers also provide a unique level of customer service to help create an environment that is safe and engaging. Ensuring that security officers are well-trained in customer service skills is critically important across all industries. Think about a hospital environment. When a patient or visitor enters a hospital, sometimes in an …
Improve Security by Outsourcing Can you get great security personnel with a contract security firm? The answer is absolutely “YES.” Many high level administrators incorrectly assume that only a proprietary team run by their security director are capable of administering a quality security program. But this is not the case. Security professionals love what they do whether it’s working for an in-house program or a contractor. So why not look at outsourcing? Working with a security contract firm has many …
Finding Your Way: Successful Transit Security Transit systems play a vital role in the economic and cultural vitality of our communities, and require a robust, complex and often costly infrastructure. It’s no surprise that as one of our most accessible and important critical infrastructure assets, security for these systems is essential. Protecting ridership, employees and physical assets requires special training, an understanding of the unique aspects of transit security, and a certain level of …
