Invest in Employee Safety - On and Off the Job The safety and security cultures that we all work so hard to instill in our workplaces are critical. That dedication, and those carefully planned strategies, should not end when the work day does. Are you also planning for safety and security at home? Are your employees? By extending those workplace safety and security best practices beyond the worksite, you are not just sharing information. You’re creating a truly comprehensive culture that encourages …
Mall “Cops” Are Hard Working Security Officers While audiences await the premiere of Paul Blart: Mall Cop 2 starring Kevin James, the reality is that today’s security officer is a vital part of our homeland security and safety. As a representative of America’s leading physical security officer services company, I challenge Kevin James to work alongside genuine retail security officers for just one day. He will experience first-hand that his character, Paul Blart, is truly a comic strip figure who bears …
Workplace Violence Prevention is a Leadership Initiative In 2011, our company commissioned a national workplace violence survey of Americans who work outside of the home. From the results, we were surprised to learn that according to employees, more than half of CEOs and Presidents are not concerned with workplace violence within their organization. This is interesting, especially since other survey results showed that 34 percent of American workers go to work each day worried about workplace violence. A …
Understanding the Violent Mind Bruce Blythe, Owner and Chairman of Crisis Management International, is a guest blog author for Allied Universal. Violent situations occur in the workplace every day. To best avoid escalating the potential for violence among hostile people, it’s helpful to understand the hostile/violent mind. Individuals who lash out often have low self-esteem that is covered up by acting superior to others. This can be accomplished by manipulating others, making threats, hostility, bullying, …
Perception is (Security) Reality Perception is reality. In the security industry, we must carefully gauge and nurture the perception of those around us to help ensure that we are meeting expectations, gaining support for enhancements and creating environments that feel as safe as they are. When stakeholders, be it employees, tenants, students, staff, patients, or shoppers, are engaged, their perception of security improves drastically. Allied Universal recently completed a research project that gathered …
Narrowing the Field of Security Providers The request for proposal (RFP) process to select a security officer services provider helps an organization formalize the opportunity, effectively budget and identify quality providers. There are a number of key points to keep in mind to help you narrow the field. Ask about employee retention rates and morale. Turnover in the contract security industry averages well over 100% annually. A good contractor will do all it can to boost employee morale, foster loyalty …
Security Staffing RFP: Basics that Guide Your Decision Tom Catalano, Strategic Security Advisor, is a guest blog author for Allied Universal. A sizeable effort must be invested into your security RFP process. After proposals are received, vetting and qualifying providers that meet your every day and extraordinary requirements takes time, sound input and a real understanding of what and where your security needs exist. This is all based on your risk profile, incident experience, industry, brand, and many …
Customer Focused Security Improves Residential Service Security officers often serve as the first and last impression of a residential community, complex or building. It is important that residents, their families and their guests feel safe, secure and welcome. Security officers trained specifically for residential properties understand the need for a careful balance when developing and maintaining a secure, yet friendly atmosphere. It is important for the security contractor to employ friendly, confident …
Emergency Preparedness: Who Will Support You in Your Time of Need? The unpredictable nature of a crisis means organizations need a well-planned response when circumstances take a turn for the worse. Whether it’s a snow storm, a power outage, fire, act of terrorism, or protest, who will be there to step up and provide the support and leadership you need? There are many actions and protocols needed to guide you through an emergency. When the unexpected happens who will… Coordinate and direct emergency …
Contract Healthcare Security: Resolving Misconceptions Healthcare leaders are under constant pressure to keep facilities safe while managing costs. To effectively deal with this challenge, more and more healthcare institutions are opting to outsource their physical security services. However, the path to a more cost-effective and value-added program with a contract security provider is often clouded by misunderstanding. To develop a better coordinated approach to security and enhance staff satisfaction, …