Who Will Be Watching Over You? Do You Know Enough? Do you know who you are partnering with when you select a security services provider? The price in the proposal and the promised services are only the start. You need to dig much deeper to uncover a suitable partner to meet your current and future security needs. Security officer services is a much more complex decision than purchasing a product or even selecting temporary personnel who will provide a service and then leave your property. A quality …
Reality or Hollywood? Recognizing Real World Security Officers What do you think of when you think about a security officer? Is your perception tainted by Hollywood which generally paints security officers as comedic caricatures with delusions of grandeur? Do you think of security officers as “wannabe cops” who have no career path? If your answers are affirmative, I ask you to push aside these dated and inaccurate perceptions about security officers and learn what is truly involved in this critically …
Wages & Quality - Are You Prepared for a Tight Labor Market? The tightening labor market is good for our economy. The more Americans with jobs, the better. But how does the current state of the labor market influence your hiring practices? As the pool of unemployed job candidates shrinks, how do you ensure that you are attracting quality personnel? These pressing questions apply not just to your own hiring needs, but to those of your contractors as well. When it comes to security services, only …
Healthcare Resources - Keeping Security Strategy Healthy As the healthcare industry constantly evolves, every component of operational support must evolve as well. Security is one critical area that must strive to keep pace with industry changes, stay current with regulatory compliance mandates and utilize data to stay ahead of the curve. When intelligence is culled, analyzed and viewed as a source of continuous improvement, proactive security programs are the result. What trends and data do healthcare …
Engaging Contract Employees: What Role Do I Play? Quality security providers see great value in employee engagement. Not only is it the right thing to do, but better engaged security officers provide better service. Should engagement efforts end there? Or, does the organization contracting the services play a role? In my experience, the most successful engagement programs involve efforts by the security provider and their client. Leading security programs are based on a partnership that fully integrates …
Law Enforcement and Security - Partnering for Success Economic realities have forced many communities to reassess public safety resources. This climate has forced some local, county and state law enforcement agencies to slash budgets, creating less manpower and the need for alternative solutions. To remedy the burden, some police departments have established a cohesive partnership with a local contract security services provider. This relationship can progress in a variety of ways, but as with any …
Preparedness Planning: Do You Have the Resources You Need? For building owners and managers, readiness is essential. While there are a range of situations to prepare for, terrorism and civil unrest are often top of mind. However, creating plans to address the unpredictable may seem like a daunting task. BOMA International’s longstanding partnerships and insightful resources can guide you in starting or enhancing your preparedness plans. BOMA Guidebook: The Emergency Preparedness Guidebook: The Property …
Civil Unrest: A New Threat Steven M. Crimando, an internationally known consultant and educator, is a guest blog author for Allied Universal. World leaders gathered at the World Economic Forum in Davos, Switzerland, in early 2014 predicted that civil unrest and violent protests would be the greatest risk to businesses and communities in the year ahead. True to their prediction, events in Ferguson, New York City, Hong Kong, Baltimore and cities around the world captured recent headlines and continue to …
Giving Security a New Name: Friendly The adage that security officers are on patrol to “detect, deter, observe and report” is enriched today with a new world order of security officers who also welcome as they protect. Balancing security with customer care creates a secure and inviting environment that is desirable in many settings. There are countless stories of security officers whose friendly, professional and communicative manner elicits praise. The helpful and welcoming demeanor of Chris Bennett, a …
Paul Blart Mall Cop 2: Funny Movie, but Serious Business Today the movie Paul Blart: Mall Cop 2 debuts in theaters nationwide. It may be a movie that’s intended to make you laugh, but in reality security is a serious business for the thousands of security professionals assigned to malls and shopping centers across the country. As the challenges of today’s society continually evolve, so does the need for a security officer who not only protects the public from obvious dangers, but can also proactively …